Our Team

The Team at NeuroHealth

Case managers need to be all things to all people, which is why we ensure our case managers are adaptable problem solvers able to communicate on many different levels.

As every client and situation is different, they will require a different approach and set of skills which can only be met by well rounded professionals who have the resources to seek out the solutions to problems; even if it is something they are not equipped with themselves.

Locations of our Case Managers

Our Case Managers:

  • Have deliberately small caseloads so that they can devote the time required to supporting their clients effectively

  • Are reviewed periodcally against BABICM (British Association of Brain Injury Case Managers) Competencies to aid in their continual development

  • Receive regular clinical supervision to ensure case management remains “on track” and any potential issues are addressed early

  • Receive regular training from legal and clinical professionals

  • Have 100% of their case management documentation stringently audited each month for quality assurance

  • Have exceptional people, problem solving and life skills, in addition to clinical experience

  • Undertake regular training relevant to their role and maintain relevant professional registrations

  • Are supported by a team of experienced Case Manager Assistants and an  administrative team so that they can focus their skills on where they are needed most

  • Case managers are actively encouraged to be members of the following professional organisations and adhere to their standards. ie: BABICM, CMSUK, COT etc.